Help

Support

We're here to help. Reach out anytime.

Email Us

For questions, feedback, or account issues:

support@jayla.app

Common Questions

How do I cancel my subscription?

If you subscribed through the iOS app, go to your iPhone Settings → Apple ID → Subscriptions → Zosha → Cancel. For web subscriptions, open the Upgrade page in the app and tap Manage Billing to open the Stripe billing portal.

How do I restore my purchases?

If you subscribed through the iOS app: open Zosha, go to the Upgrade page, and tap Restore Purchases. Your subscription will be restored if it's still active. If you subscribed on the web, your subscription is tied to your account, just sign in at zosha.app and you'll have full access (there's nothing to restore).

How do I delete my account?

Go to Profile → Settings → Delete Account. This will permanently remove your account and all associated data within 30 days. You can also email us at support@jayla.app.

Is my data safe?

Yes. We use encryption in transit and at rest, and we never sell your personal information. See our Privacy Policy for details.

What AI does Zosha use?

Zosha uses Anthropic's Claude for practice coaching and chat. Your prompts are processed in real time and are not used to train AI models.

Response Time

We typically respond within 24 hours on business days.

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