Legal

Terms of Service

Effective date: August 10, 2026

These Terms of Service ("Terms") govern your use of the Zosha application and website (collectively, the "Service") operated by Zosha ("we," "our," or "us"). By creating an account or using the Service, you agree to these Terms.

1. The Service

Zosha is an educational platform that teaches professionals how to use AI tools effectively for their work. The Service includes short learning rounds, practice exercises using AI, My Playbook, progress tracking, and related features available through our mobile application and website.

2. Accounts

You must create an account to use the Service. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must provide accurate information when creating your account and keep it up to date.

You must be at least 16 years old to use the Service. Zosha is designed for working professionals and is not intended for use by children.

3. Subscriptions and Payments

The Zosha learning path is free. Any account may work through the whole path and every round in it, replays and scheduled reviews, the Playbook, Momentum, certificates, the daily Pulse, the weekly briefing, chat with Zosha and free-form practice at no cost, with no payment card, no round limit and no message limit.

A free account has daily or weekly caps on the features that call an AI model each time they run: 10 generated practice rounds per day, 30 in-round practice checks per day, and 1 live career or AI news search per rolling 7 days. Searches run during onboarding are always free. Free chat is unlimited and answers from the model's training data rather than a live web search.

Zosha Pro is an optional paid subscription. It does not unlock lessons. It removes those caps and adds direct file analysis plus the Workbench:

  • Generated practice rounds and in-round practice checks, without a daily cap.
  • Live career and AI news search, without a weekly cap.
  • Chat on a stronger model that also searches the live web.
  • Direct analysis of supported images and documents in Zosha chat.
  • The Workbench, on the Zosha website.

A 7-day free trial of Pro begins when an eligible user starts a subscription at checkout. After the trial ends, the subscription renews automatically at the price shown at checkout ($3.99/week or $99.99/year) unless canceled before the trial ends. A limited number of pre-existing accounts retain grandfathered access.

iOS subscriptions are processed through Apple's In-App Purchase system and are subject to Apple's terms and refund policies. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period. You can manage and cancel your subscription through your Apple ID account settings.

Web subscriptions are processed through Stripe. You can cancel your subscription at any time through your account settings on the Zosha website. Cancellation takes effect at the end of the current billing period.

We may change subscription pricing with 30 days' advance notice. Price changes will not affect your current billing period.

4. AI Practice Sessions

The Service includes practice sessions and chat where you interact with AI. During these sessions:

  • Your prompts are sent to third-party AI providers to generate responses.
  • Files you attach are sent to the AI provider for analysis. Zosha does not store the raw file in its database.
  • AI responses are generated by third-party models and may not always be accurate, complete, or appropriate. You should not rely on AI-generated content for critical decisions without independent verification.
  • You are responsible for how you use any techniques or outputs from your practice sessions in your professional work.
  • You agree not to use the practice sandbox to generate content that is harmful, illegal, or violates third-party rights.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to access other users' accounts or data
  • Reverse-engineer, decompile, or extract source code from the application
  • Use automated scripts or bots to interact with the Service
  • Submit content through the practice sandbox that is abusive, threatening, defamatory, or violates any applicable law
  • Resell, redistribute, or commercially exploit the Service or its content without our written permission
  • Circumvent usage limits or payment requirements

6. Intellectual Property

The Service, including its curriculum, lesson content, design, code, and branding, is owned by Zosha and protected by intellectual property laws. Your account grants you a limited, non-exclusive, non-transferable license to use the Service for personal, professional development purposes, whether or not you subscribe.

Prompts you write during practice sessions remain yours. AI-generated responses provided during practice sessions are provided for your educational use and may be used in your professional work, but we make no guarantees about their accuracy or fitness for any particular purpose.

7. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure. We do not guarantee that AI-generated content will be accurate, appropriate, or suitable for any particular use.

Zosha is an educational tool and does not provide professional, legal, medical, financial, or career advice. The skills taught are for general professional development and should be applied using your own professional judgment.

8. Limitation of Liability

To the maximum extent permitted by law, Zosha shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, loss of profits, or any consequences arising from applying techniques learned through the Service in your professional work.

Our total liability for any claims arising from the Service shall not exceed the amount you have paid us in the twelve months preceding the claim.

9. Account Termination

You may delete your account at any time through the app settings. We may suspend or terminate your account if you violate these Terms. Upon termination, your right to use the Service ceases immediately. We will delete your personal data in accordance with our Privacy Policy.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes through the app or by email. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms. If you disagree with any changes, you may cancel your subscription and delete your account.

11. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the courts of Utah.

12. Contact

Questions about these Terms? Contact us at legal@jayla.app.

© 2026 Zosha. All rights reserved.